If you have other questions not covered in the FAQs, please don’t hesitate to contact us using our support form.
How reliable is your hosting platform?
We host our own website on the same hosting platform we provide customers. We’re picky.
How long will it take to receive my WordPress site?
WP Influence delivers WordPress sites within 48-hours after your domain name starts propagating across the Internet databases.
How do I point my domain name to your servers?
You will need to update your nameservers in the DNS panel for your domain name to: ns1.wpinfluence.com and ns2.wpinfluence.com
What if I don’t own a domain name?
WP Influence partners with OpenSRS to purchase domain names for customers. OpenSRS provides access to a vast array of domain names including many international domains. After you have completed your research, you can request a domain name of your choice when you signup for hosting. WP Influence will bill you for the annual wholesale cost of the Domain Name after securing it for you.
What extras are available to clients?
|Assisted WordPress Migration||$50|
|Extra SSD web storage in 1 GB increments||$4/GB/month|
|Guaranteed resource level of 2.4 GHz vCPU / 2 GB DDR4 RAM||$15/month|
|FTP/SFTP access to your WordPress site||$20|
|Email setup at Protonmail or G Suite||$100|
You can request extras using our support form.
Do you provide SSL for WordPress sites?
Yes, WP Influence installs free SSL certificates for all clients from Let’s Encrypt. This provides security for your WP Admin area and allows you to take credit card transactions on your site. When you order hosting, you can decide if you want to force SSL throughout your site or just on your WP Admin area.
Do you provide server-side caching for WordPress sites?
Yes, WP Influence installs the LiteSpeed Cache plugin for all clients. Caching reduces the number of database calls that your WordPress software needs to make and speeds up your site.
What will my Domain Name look like on the Internet?
How can I update other DNS records?
You can update your DNS records (MX, CNAME) using our support form.
What if I damage my WordPress software while designing a site?
Your WordPress software comes with daily backups that span 30 days. WP Influence can restore your site to the date of your choice going back 30 days.
How are you different from other WordPress hosts?
WP Influence provides handcrafted WordPress hosting and will personally set up your WordPress software. This assures that you receive a pure WordPress installation using the software downloadable from WordPress.org, not an instance in a WordPress application.
Who keeps my themes and plugins up-to-date?
You will need to keep your themes and plugins up-to-date. You will be notified in WP Admin when an update is available. Simply click "update" and the system will automatically update your software.
How does your support work?
WP Influence supports the technical aspects of your WordPress software: DNS, hosting, and backups and closes all support requests within 24-hours.
Do you have a Web Hosting Agreement with customers?
Yes, by signing up for hosting you enter in a Web Hosting Agreement with WP Influence.